Terms and Conditions

General Provisions and Changes

Players must verify that online gambling is legally permitted in their jurisdiction, as the website's availability does not imply authorization in restricted areas. The English version of these terms prevails over any translations. The company may update these Terms and Conditions as needed and will notify players of significant changes where feasible. Players should periodically check this page for updates. Any failure to resolve a complaint internally allows legal action only in the courts of the company's registered country.

Player Eligibility

Access is granted solely to individuals from jurisdictions where online gambling is lawful. If your country does not appear in the registration options, registration is unavailable, and attempting to circumvent restrictions by selecting another location is forbidden. Such actions may result in confiscation of winnings and permanent account closure. Players bear full responsibility for ensuring compliance with local laws, and the casino assumes no liability for breaches, including non-reimbursement of deposits, winnings, or losses.

Real-money gaming is prohibited for residents of numerous countries, including Albania, Angola, Barbados, Belarus, Belgium, Burkina Faso, Cayman Islands, Central African Republic, Congo, Côte d'Ivoire, Curacao, Cyprus, Dutch West Indies, Eritrea, Estonia, Ethiopia, French Guiana, French Polynesia, Gibraltar, Guadeloupe, Haiti, Iran, Iraq, Israel, Jamaica, Jersey, Latvia, Lebanon, Liberia, Libya, Lithuania, Mali, Malta, Martinique, Mauritius, Mayotte, Montserrat, Myanmar, Netherlands, New Caledonia, Nicaragua, North Korea, Réunion, Rwanda, Sierra Leone, Somalia, South Sudan, St. Martin, Sudan, Syrian Arab Republic, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Wallis and Futuna, Yemen, Zimbabwe, Luxembourg, Liechtenstein, Iceland, Cuba, and Russia. Canadian players cannot access NYX (NextGen) games. The minimum age is 18 or the legal gaming age in your jurisdiction, whichever is higher. The casino may request age proof and restrict or suspend accounts if requirements are unmet.

Accepted Currencies and Wagering Requirements

Play is available in AUD, EUR, and USD. No transaction commissions are charged by the casino, but players are responsible for any fees or taxes imposed by payment providers or local laws. All deposits must be wagered at least three times before withdrawal is permitted.

Game Rules and Availability

Players must familiarize themselves with the rules and payout rates of all games offered. Certain titles may be restricted in specific regions due to provider policies. Using a VPN is permitted but may cause technical issues. Specific games have additional geographic limitations: for example, Street Fighter Video Slot is unavailable in many Latin American and Caribbean countries plus others; Fashion TV Video Slot is blocked in Cuba, Jordan, Turkey, and Saudi Arabia; Planet of the Apes is restricted in several Asian and Middle Eastern territories; Vikings has bans in various countries including Canada and the US; Narcos is unavailable in Indonesia and South Korea. Universal Monsters titles are limited to select European and neighboring countries. NetEnt jackpot games (such as Arabian Nights) offer no jackpot eligibility to players from Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, or Ukraine—any such wins will be voided. NetEnt’s privacy policy applies additionally to their games.

Limitation of Liability

Gambling involves the risk of financial loss, and the casino is not responsible for any damages arising from website use. While efforts are made to safeguard personal data, liability does not extend to third-party handling. The casino is not liable for technical issues, connection problems, or interruptions. Errors in wagers, payments, or account credits may be corrected, and mistakenly awarded funds remain casino property. Players must promptly report any errors. The casino, its staff, and providers disclaim warranties of fitness, error-free operation, or uninterrupted access, and shall not be liable for any losses or damages. Players agree to indemnify the casino against claims related to their participation. The casino is not a financial institution and offers no interest or exchange services.

Account Usage and Restrictions

Only one account per player is permitted; multiples may lead to closure and forfeiture of funds. Accounts are for personal, non-commercial use only. Sharing access or allowing third-party (including minors) use is prohibited. Offensive nicknames may be altered or lead to sanctions. The casino serves as the final arbiter on rule violations, which may result in suspension or banning.

Anti-Fraud and Promotion Abuse Policy

The casino enforces a zero-tolerance policy against fraud, including collusion, deceptive strategies, chargebacks, false data, low-risk betting patterns, opposite betting, bonus abuse, or exploiting software issues. Suspected violations may result in account termination, withholding of winnings, and reporting to authorities without notice. Verification via phone or documents may be required. Promotion abuse—such as maximum bets on high-variance games followed by switches, bonus-heavy deposits, or delayed rounds—allows voiding of bonuses and winnings. Advantage play, including using stolen cards or multiple accounts, results in similar consequences. Accounts may be closed with balances refunded minus fees if deemed necessary.

Deposits and Payments

Various methods are supported, including VISA, MasterCard, and e-wallets—contact support for country-specific options. Minimum deposit is 15 AUD, 10 EUR/USD or equivalent. Third-party payments are prohibited; violations may lead to confiscation of winnings. No deposit limits apply to vouchers or certain crypto options.

Verification (KYC) Procedures

All players must be 18+. Verification may require photo ID, payment method proof, and recent address confirmation (e.g., utility bill under 3 months old). Additional proof of funds or wealth may be requested for large transactions or suspected issues. Documents must be in Latin/Cyrillic script as photos—no PDFs or scans unless specified. Selfies or video verification may be needed. Checks include editing detection and matching details. Failure to complete verification within two weeks results in account closure and forfeiture of winnings.

Withdrawals

Minimum withdrawal is 10 EUR/USD or equivalent; maximums vary by method, with daily/weekly/monthly caps (4,000 EUR/day, 16,000 EUR/week, 50,000 EUR/month) unless VIP exceptions apply. Progressive jackpots are paid in full. Processing may take up to 3 days post-verification; card withdrawals often return to the deposit source. Identity checks, including selfies or calls, may delay or halt payouts. Bank transfers may incur intermediary fees. False data results in refusal and potential termination.

Refunds, Dormant Accounts, and Complaints

Refund requests are considered within 24 hours of deposit or 30 days if unauthorized access is claimed, subject to verification and deduction of bonuses/winnings. Dormant accounts (inactive 12 months) incur a 10 EUR monthly fee until balance is zero or reactivated. For disputes, contact support initially; unresolved issues may go to regulators listed on the site. Server logs are authoritative in disputes. Privacy details are covered in our separate Privacy Policy